The Conversion Chronicles, resources for improving your online conversion rates

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Are You Using the Words Your Customers Are Using?

Numbers and words, numbers and words. Imagine Jiminy Cricket on your shoulder whispering that in your ear. Or, if you're not keen on crickets, imagine the Dallas Cheerleaders waving their pom poms as they chant that mantra over and over.

Why? Because as we say around here, numbers and words are pretty much the Alpha .....

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Missed Opportunities?

Having landing pages on the brain (like you do), I was swapping grumps with my friend and colleague, Brad Powers of NextResponse, a marketing delivery and analytics company.

One of the most .....

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Help Yourself To A KPI

Oooo ... cookies. And the real kind at that! Hmmm. Chocolate chip or maybe one of those oatmeal raisin ones? Or what about those almondy things? Oh, it's murder to have to decide which to pick.

You might think the same is true when you try to figure out what you want to measure on your Web site. But actually, all choi.....

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The Nitty Gritty Behind the Glamour

It's time we had a serious talk about numbers. Data. Metrics. Web analytics. Doesn't matter what you call the stuff, you simply must stay on top of how your Web site is doing. And the only way you can do.....

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