The Conversion Chronicles, resources for improving your online conversion rates

Googles Response To Legal Criticisms of Google analytics


I enjoyed the article you wrote about Google Analytics.

I thought it worth addressing the cookie issue in Europe. Based on which country you select, we have a different legal statement. In the UK
for example, our terms of service language is more stringent than if you are in the US:

8.1 You will not associate (or permit any third party to associate) any data gathered from Your Website(s) (or such third parties’ website(s)) with any personally identifying information from any source as part of Your use (or such third parties’ use) of the Service. You will comply with all applicable data protection and privacy laws relating to Your use of
the Service and the collection of information from visitors to Your websites. You will have in place in a prominent position on your Website (and will comply with) an appropriate privacy policy. You will also use reasonable endeavours to bring to the attention of website users a statement which in all material respects is as follows:,

“This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.”


We have worked hard to ensure that people see the right TOS based on their location throughout the world. (Editors note - You can see the different terms of service statements available by clicking the drop down menu in the top right of the standard terms of service page)

Thanks for your article, I especially appreciated that last paragraph.

Thanks,
Brett
-----------------------------
Brett Crosby
Google Analytics